Mary Jane Ballerina [Açaí]
Free returns
Satisfaction Guaranteed: Try our premium Brazilian leather shoes with confidence. If they don't fit perfectly or meet your expectations, simply return them unworn with original packaging for a full refund.
Hassle-free return
Returning items is easy! Simply request a return through our website and we'll arrange a convenient collection from your location. Your satisfaction is our priority.
Free shipping
Enjoy complimentary shipping on all orders for limited time. Stock up on your favourites and save on delivery costs!
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Leather |
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Durable Synthetic Lining |
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Durable Synthetic Lining |
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Flexible, durable rubber outsole |
Heel Type:
Heel Size:
Weight:
Closure Type:
Features:
To maintain the beauty and longevity of your Terraloom leather shoes, please follow these care guidelines:
Cleaning:
- Wipe gently with a slightly damp cloth to remove dirt.
- Do not machine wash or submerge in water.
- Avoid using harsh chemicals, solvents, or excessive water.
Drying:
- If your shoes become wet, allow them to dry naturally at room temperature.
- Keep away from direct heat sources and sunlight while drying.
- Stuff shoes with newspaper to absorb moisture and maintain shape.
Storage:
- Store in a cool, dry place away from direct sunlight.
- Use shoe trees to maintain shape when not in use.
Conditioning:
- For leather shoes, apply a suitable leather conditioner sparingly every few months to maintain suppleness.
- Test any product on a small, inconspicuous area first.
General Care:
- Avoid prolonged exposure to extreme temperatures.
- Use a shoe horn to preserve the heel counter.
- Rotate your Terraloom shoes with other pairs to allow rest between wears.
Please note that improper care may lead to surface damage, deformation, or changes in size and texture of your shoes. By following these instructions, you'll help ensure that your Terraloom shoes age gracefully and remain a cherished possession for years to come.
If you have any questions about caring for your specific pair of Terraloom shoes, please don't hesitate to contact our customer service team.
Free Standard Shipping
For limited time!
Delivery Information
United Kingdom
Estimated delivery: 2-4 business days
Free Returns
Your satisfaction is our first priority. Try with confidence! If you're not happy with your Terraloom shoes for any reason, return them to us completely free of charge. No questions asked - the return is on us
Easy Returns
Shop Terraloom shoes with confidence. Our hassle-free returns process includes:
- Collection from your address
- Simple refund process
- No complicated paperwork
Need help? Reach out to us for any questions.
Finding Your Perfect Fit
At Terraloom, we're passionate about bringing you the finest Brazilian-crafted shoes with style and comfort. We understand that finding the right size is crucial for your satisfaction, especially when shopping online. Here's what you need to know about our sizing:
Our Sizing Approach
- We offer whole sizes to simplify your shopping experience.
If you usually wear a half size, we recommend the following:
- For a snugger fit, choose the next size down.
- For a roomier feel, select the next size up.
Understanding Your Unique Feet
We recognize that every pair of feet is unique. Here are some considerations for common foot variations:
- Bunions: If you have bunions, you might prefer a wider fit. Consider sizing up for more comfort in the toe box.
- Wide Feet: Our shoes are designed to accommodate various foot widths. If you have wide feet, we recommend sizing up for a more comfortable fit.
- Narrow Feet: For narrow feet, you might find a better fit by sizing down. This can help prevent slippage and provide better support.
- High Arches*: If you have high arches, pay attention to the style of the shoe. Some of our designs offer better arch support than others. When in doubt, size up to ensure enough volume in the shoe. There will be a bigger impact in closed shoes, so consider true to size for sandals.
Remember, these are general guidelines. Your comfort is paramount, so don't hesitate to contact our customer service for personalized recommendations.
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| UK | EU | BR | Lenght (cm) | Lenght (in) |
| 3 | 36 | 34 | 22.1 - 22.7 | 8.7 - 8.9 |
| 4 | 37 | 35 | 22.8 - 23.4 | 9.0 - 9.2 |
| 5 | 38 | 36 | 23.5 - 24.1 | 9.3 - 9.5 |
| 6 | 39 | 37 | 24.2 - 24.7 | 9.5 - 9.7 |
| 7 | 40 | 38 | 24,8 - 25.4 | 9.8 - 10.0 |
| 8 | 41 | 39 | 25.5 - 26.1 | 10.0 - 10.3 |
| 9 | 42 | 40 | 26.2 - 26.7 | 10.3 - 10.5 |
Our Commitment to Your Satisfaction
We want you to love your new shoes! That's why we're here to assist you every step of the way:
- Sizing Assistance: Not sure which size to choose? Our friendly customer service team is always ready to help. Reach out to terraloom@terralom.co.uk with your usual size and the style you're interested in, and we'll guide you to the best fit.
- Detailed Size Charts: Check our size charts. We provide measurements to help you make the best decision.
- Easy Returns: If your shoes don't fit perfectly, don't worry! We offer a hassle-free return and exchange policy to ensure you get the right pair.
- First Exhange Free: And the first one is on us. We really want to help you get your first pair of Terraloom shoes right.
Remember, finding the perfect fit might take a little extra care when shopping online, but we're committed to making your experience as smooth as possible. Your comfort and satisfaction are our top priorities!
